Month: December 2017

Bringing Out the Best in Your Employees

Posted on by TheSph3r3
Bringing Out the Best in Your Employees

Leadership tips that help your employees to shine.

Every business owner knows just how important team members are to business. However, it’s not just about hiring the perfect staff on paper, it’s about bringing out their best every day. Your organization might be missing out on a wealth of ideas that will promote growth simply because the right culture for creative thinking doesn’t exist.

Here are some sure-fire ways to bring out the best in your employees.

Communicate

Open communication is important for every single business, but unfortunately, it’s the one thing many companies struggle with the most. Talk to your team and show them that you’re approachable and ready to listen. As a result, they will communicate better with you and share their difficulties in their job.

Recognize Your Team

It’s unlikely that your team will be inspired if they feel that they are undervalued or replaceable. Ensure that you notice when your team or a certain individual does a good job – and comment on it. Praising your organization can help to boost morale and motivation, encouraging them to improve.

Find Balance

It’s natural for mistakes to be made in a business. Just because one employee missed a deadline doesn’t mean that it was due to irresponsibility. There should always be a balance between criticism and praise. If you constantly criticize your staff, they will feel as though nothing they do is good enough.

Make Their Jobs Easier

Employers should find ways to make their team’s jobs easier, not harder. Talk to your staff and find out what tools, training, or resources they need to do a better job every day. By streamlining processes and communications, you may even find an increase in productivity.

A workplace is a community, one that should be handled with care and consideration. It’s your job to optimize this place for your team to truly shine.

Whether you’re looking for an exciting franchise opportunity or need reliable business insurance for your growing company, All Nevada Insurance can help! Contact us today to find out more.

How to Deal with Customer Complaints

Posted on by TheSph3r3
How to Deal with Customer Complaints

Here are the dos and don’ts of dealing with complaints from clients.

Although you do your best to keep customers happy, the fact that you, unfortunately, have to deal with a disgruntled patron every now and then is virtually unavoidable. But, even when someone is less than happy with your service or product that your business has provided, all hope is not lost. Often, there is still a chance that you can appease the unhappy customer, save your business’s reputation, and potentially even win back that person as a continuing customer. Here are some of the more important points of dealing with an unhappy customer.

Do:

  • Stay Calm

No matter how rude or aggressive the customer is, it’s vital that you keep your cool and remain polite at all times. If you end up losing your temper, you could lose the client for good and steer a few more people away from the company. Try to remember that the client’s frustration is not directed at you personally, and attempt to diffuse their anger by staying calm and trying your best to understand their situation.

  • Offer a Solution

The customer is complaining to you because they want to know how to resolve their problem. It’s important that you offer a couple of different solutions so that they feel they have some control over their situation. For example, offering them a partial refund or discount on their next purchase can ensure a mutual resolution.

  • Follow Up

Even though the situation has reached an agreement, the resolution still isn’t over. Make sure that you re-contact the customer in the near future to ensure your solution was satisfactory. This follow-up is important, as it reinforces to the customer that you value him or her.

Don’t:

  • Make Promises You Can’t Keep

In the heat of the moment, it’s easy just to say anything that you think will appease the customer then and there. While this is often an efficient way to reach a resolution, it can also have the opposite effect if you aren’t able to follow through on your promises. Only make offers that you are willing to keep, otherwise you risk damaging the relationship between your business and the customer even more.

  • Argue

Even if the customer made a mistake or is in the wrong, arguing against them only stands to exacerbate the situation. This doesn’t mean you need to pander to their every whim, but you should remember to suggest alternatives tactfully, rather than directly confront.

As a small business or new franchise owner, find out how All Nevada Insurance can help protect your business. For more information about an exciting franchise opportunity, visit us today.

Are you a motivated individual?

Posted on by TheSph3r3
Are You a Motivated Individual?

Are you someone that is motivated, loves creating an income that will offer you more time with your family or enjoys working with the community? You may be qualified to fit our franchise model with All Nevada Insurance.  You do not have to have insurance experience to become a broker with us.  You just have to be willing to learn and be aggressive with your marketing efforts to achieve the income you wish to create.  We will coach you to become a successful business owner.  Check us out: www.ANIfranchise.com.

How Much Money Can I Make From Franchising?

Posted on by TheSph3r3
Money Can I Make From Franchising

Should you take your financial leap of faith in the franchising industry?

Most people who look into franchising a company will undoubtedly ask, “Will I make money?” As with anything in business, and in life, there is no one answer. It’s well worth developing a detailed plan before committing to a franchise system and taking a look at the factors that affect how and when you make money. Buying and running a business involves a lot of hard work, and ownership isn’t much fun if you aren’t making any money. While it’s true that franchising is a more structured and transparent way to becoming an entrepreneur, it still can be complicated and confusing to navigate the process on your own.

Do Your Due Diligence

Before buying a franchise, it’s important to learn what your experience will be like as a business owner. Those who skip this crucial step often fail as business owners as they end up with a franchise that isn’t a good fit for them. If you’ve never run a business before, your natural instinct might be to focus on the bottom line. Unfortunately, it doesn’t work to ask about the profit and income when you’re researching a potential franchise.

Look Beyond the Bottom Line

As a business owner, your take-home pay at day’s end isn’t normally a good indicator of the business’ full financial benefit. Look over a franchisee’s profit and loss statement (P&L) to assess if the business appears to make very little profit. Many businesses expenses may make the company’s bottom line appear lower than what it actually is.

Figuring out your earning potential as a franchise owner is much more complicated than simply asking a salaried employee how much they make. Take your time to assess your needs, wants, and find the right fit for you. It’s a venture that should be enjoyed by handled carefully.

Are you ready to find the right franchise opportunity? Visit All Nevada Insurance today for more information!